Feb 08, 2008
All New One2One Website Launches!
One2One Computer Services Inc. is proud to announce the release of our all new completely redesigned website at www.one2onecomputers.com. The new site, designed to not only showcase the latest in web technology and the One2One Design Teams talents, but to be more informative to our clients, easier to use, and provide both our clients and our technicians more tools and resources to assist them on a daily basis.
The launch of the new website coincides with several other changes at One2One. New services, new equipment, and an all new web servers for our hosting clients. One2One now provides an online control panel to allow users to manage their own web hosting accounts, a brand new webmail system, a brand new web statistics tracking system, and increased bandwidth and data storage for all of our hosting clients.
Another new addition to the One2One site is the launch of support.one2onecomputers.com - an offshoot of the main site, dedicated to supporting our clients with links to our remote assistance software, e-mail and web hosting tools, and an F.A.Q. section which not only answers many of the most commonly asked support questions, but also provides walk-throughs and configurations for our services.
Take a look around and see what the new site has to offer. There are more changes on the horizon as One2One continues to grow, and we're excited to be able to offer our clients the very best service both in person and on the web!
- One2One Web Team
webmaster@one2onecomputers.com
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LancasterOnline.com
Sep 01, 2007
City business OK'd to buy Keystone site
Fast-growing One2One Computer Services paying $125,000 for South Water Street property, planning 10,000-square-foot building.
LANCASTER COUNTY, PA - Nick Paulukow opened his computer business, One2One Computer Services Inc., six years ago with himself as the only employee.
The web design and computer consulting business has grown each year, and now, with nine employees and two locations, Paulukow, 28, said he needed more space.
So on Thursday, Paulukow purchased a lot in the Lancaster City Industrial Park, at Seymour, Hazel and South Prince streets. He plans to construct a 10,000-square-foot building. He received Historical Commission approval for the project Tuesday from Lancaster City Council.
"It brought an opportunity to expand our business and build to our specifications and stay within the city," Paulukow said Friday of the project.
The buyer is paying $125,000 for the one-and-one-fourth acre property, a former industrial site in a Keystone Opportunity Zone.
One2One has an office in Liberty Place, the former Armstrong World Industries headquarters on West Liberty Street. It has moved offices several times within Liberty Place as the business has expanded. A few years ago, Paulukow purchased a building at 128 N. Arch St.
Combined, those two locations provide the company about 2,000 square feet of space.
The new building, at 630 S. Water St., at the corner of South Water and Seymour streets, will initially provide his company with 6,000 square feet. Another 4,000 will either be used as storage or finished and leased to another company until One2One is ready to expand again.
The building will also provide secure garage parking for the company's three service vehicles. Smashed windows and stolen equipment are all too frequent at the company's Arch Street location, he said.
Paulukow hopes the space will allow his company to grow for another 10 years.
Plans are still being developed and Paulukow said he did not have cost figures for the project. It could cost between $600,000 and $1 million, he said.
Space and efficiency of the projected one-story building are the driving forces behind the project, he said. The financial benefits of locating in the industrial park were secondary.
Those benefits come from the lot's location in a Keystone Opportunity Zone, where developers are exempted from paying property taxes if they are reusing a formerly contaminated industrial site.
But, Paulukow said it was not an easy process to navigate the program's requirements. The regulations were complicated and ill-defined, he said, and the purchase required research and persistence on his part.
"Up to yesterday, we did not even know if we were even going to proceed," he said.
Paulukow did not purchase the land directly from the city, but rather from the Smucker Co., a wall and ceiling contractor on Old Philadelphia Pike in Smoketown.
Smucker had planned to move its business to a new office and warehouse on three lots in the industrial park in 2005 but ultimately gave up on those plans.
The company still owns two lots in the park, said Randy Patterson, Lancaster City's Economic Development & Neighborhood Revitalization director.
The city Redevelopment Authority owns another seven lots which have not been developed. That makes nine of the park's 15 lots unsold and undeveloped, Patterson said.
There has not been an organized marketing effort for the park since the city took over sales of the lots from contracted developers last year, Patterson said. But, he said he has talked about the industrial park to companies looking to locate or expand in the city.
The lure of the park is the tax-exempt status of the property within the Keystone Opportunity Zone for a period of 12 years. That property tax exemption is due to expire in 2013, he said.
Nearly half of the 12-year tax-exempt period has already passed, acknowledged Patterson. The exemption goes away in 2013. But, he said, companies may wish to act quickly to take advantage of the remaining benefit.
"The length of time is obviously reduced, but when a company is looking at the bottom line, the benefit is there," Patterson said.
Paulukow said he hopes to start taking advantage of those benefits now that he has purchased the property. Construction of his building could take as much as a year, depending on when he gets final land development approvals from the city, he said.
By Bernard Harris
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Lancaster Sunday News
February 16, 2003
No Internet privacy guarantees
One of the largest issues facing Internet users is how to ensure their privacy is being protected in cyberspace, according to Harrisburg Area Community College's (HACC) Dave Bowen.
Bowen teaches e-commerce courses at HACC, Lancaster campus, where he is also IT manager.
Between 700,000 and 1.1 million people fell victim to some sort of identity theft in 2001, according to the Identity Theft Resource Center, an organization of businesses and individuals created to stem spread of the crime.
Though conventional theft of identity from things like credit card receipts is the leading source of the problem, cyberspace theft is second, Bowne said, and concerns are growing.
Bowen said such theft is usually caused by negligence from the individual. Would-be thieves may send emails promising free gifts or offering products at huge discounts. They may also send emails that appear to be confirmations of large credit card purchases.
The purpose is to get the receiver to send his credit card back to the thieves via email, he said. "Never send your information over an email," said Bowen of the practice.
Bowen said users should also be wary of e-commerce sites, though such sites are generally secure. He said customers should be sure the site they are buying from uses a Secure Sockets Layer (SSL), which ensures encryption, before giving any personal information.
Nick Paulukow, a consultant for One 2 One Computer Services Inc. said determining whether or not a company uses an SSL is easy. "Just look for the closed padlock at the bottom of your browser," he said.
Paulukow said the lock is a symbol meaning the page uses encryption. Double-clicking on the lock with your mouse will open a "security certificate" stating what company handles the security for the site and what kind of encryption they use. There is also a number on the certificate you can use to make sure the certificate is valid, he said.
Paulukow also said that the larger e-commerce sites take security very seriously and can generally be trusted to have up-to-date encryption methods.
But having your identity stolen while sending an email or making an online purchase are not the only concerns computer users should have.
Bowen said hackers can also install viruses on your computer called trojans that register your keystrokes, record them, and send them back to the hackers,— without your knowledge.
To do this, however, users must agree to download a program. Bowen said sometimes this is done by an email appearing to be from a friend telling you to open an attached file. It can also come from one that states you have won a prize and need to click a button to claim it. Other times you may download a malicious program with one that you really wanted, like a free game or an online greeting card, said Bowen.
If that's not enough, Paulukow said users may have their home networks compromised by hackers who find out their Internet Protocol address—something used to identify you on the Internet—and break into their systems.
Users of wireless networks may even be susceptible to attacks from anyone within the broadcast range of the network, Paulukow said.
While these dangers may seem overwhelming, there are ways to greatly reduce your chances of being victimized by identity thieves.
First, purchase virus protection software and keep it updated. Bowen said such products are available in retail stores and online. Updates can be obtained from the company's Web site.
Second, if you use a high-speed connection such as a DSL or cable modem, attach a router between the modem and your home computer. Routers act as a firewall, keeping your files from being seen by hackers, said Paulukow. Since they have their own IP addresses, hackers cannot find the address of your computer and therefore cannot install malicious programs like trojans. There are software firewalls as well, he said, but a router will better protect your privacy, he said.
Third, if you use a home network, take advantage of the security features in your operating system. If you share a printer or disk drive, limit their access to those with the correct password. Also, consider upgrading your operating system. Newer systems, such as Windows 2000 offer more protection against would-be criminals Paulukow said.
Even with these measures, the best protection against having personal information stolen is to be smart. Only download from sites you trust, and only purchase from e-commerce sites that are secure and you trust. Though security software and hardware are important, they are not always effective against newer viruses and techniques.
"It's a constant battle of trying to keep out the bad guys," said Bowen.
John F. Haser III
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Eye on Small Business
August 16, 2002
Owner Learns Young
While some high-school students were planning for college, Nick Paulukow was establishing his own company.
At 15, Paulukow owned Paulukow's Lawn & Garden, a lawn and garden maintenance store. He owned it for six years but wanted to pursue a career in computers. He worked full time for the Mountville division of MapQuest.com Inc., based in New York City, and then for America Online, Dulles, Va., which bought MapQuest in June 2000.
Paulukow said he could work full time while he owned Paulukow's Lawn & Garden because he hired a manager to run it when he wasn't there. He worked part time at his store on weekends.
In June 2001, Paulukow sold his store to establish One2One Computer Services Inc. Lancaster-based One2One hosts and designs Web sites, provides computer networks and consults with companies about their computer systems.
Paulukow, who is now 23 and One2One's owner and president, said he enjoys owning his company because he works with employees his age. Many young people work at local computer companies after graduating from the large number of tech schools in Central Pennsylvania, he said.
Stephen Supeck, who turned 23 Aug. 11, is director of sales and marketing at One2One Supeck knew Paulukow before joining One2One from doing lawn and landscape work at Paulukow's Lawn & Garden. Like Paulukow, Supeck appreciates working with people his age.
Although Paulukow likes his working environment, he said computer consultation is challenging.
"(We're) always making sure that the customer is understanding the services and structure that we're trying to put together for them," he explained.
Paulukow said he spent $15,000 last year on equipment and focused on customer service to overcome his, challenge. Customer service ranks high for companies in today's computer industry, he added.
Mike Yeager also said customer expectations are much higher with today's computer consulting companies. Yeager is vice president for Cargas Systems Inc., a computer consulting company in Manheim Township Lancaster County. To meet custom expectations, Cargas Systems focuses on developing a relationship between the company and its customers, Yeager said For example, Cargas stores customer preferences on file and has a customer relationship manager.
Good customer service also means following trends in industries. Paulukow said One2One decided to provide computer consulting for the real estate industry because of that industry's increase in technology. Realtor's higher Internet speeds now, he added.
One2One has 100 clients, including law firm Barley Snyder, Lancaster, and carpet company Certified Carpet, Manor Township. The company's services helped it make between $300,000 and $400,000 in revenue last year.
by Leon Laing
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Lancaster New Era
December 3, 2001
Lancaster's Boy Wonder
At the rate Nick Paulukow is going, he just maybe able to retire by age 30.
The 22-year-old Lancaster man has been on the fast track since he was in elementary school and working three newspaper delivery routes. Since then, he has started a full-scale lawn care business and then a computer consulting business.
"I don't see myself working for someone else. I guess I have a pretty strong entrepreneurial spirit," he said.
Three years ago - at age 18 - Paulukow started One2One Computer Services, Inc. now at 313 West Liberty Street. He currently has two employees - his wife, Rebecca Paulukow, and Andrew Supeck. The company provides Internet services, personalized business computer consultation and sales and repair of computer hardware and software.
Paulukow chose the name One2One because the company focuses on providing one-to-one services that educate the customer. Paulukow believes that it is important that his clients understand the inner workings of the Internet.
"It shouldn't be a mystery. The more our clients know, the better," said Paulukow.
One of the primary services offered by One2One Computer Services is Web design and hosting. Paulukow and his staff assist companies that do not have an on-site computer person, providing them software.
Paulukow and his staff work with clients to develop solutions, that interact with the way companies function. A specialty is developing e-commerce sites that supplement the sales of companies.
"Because we are a smaller company, we can offer more cost-efficient solutions than larger third-party companies, "Paulukow said.
Paulukow said he has about 30 clients, including the law firms of Barley, Snyder, Senft & Cohen and Russell, Krafft & Gruber. Another client is Certified Carpet. He declined to divulge his company's annual earnings.
After graduating from Lancaster Catholic High School in 1997, Paulukow earned an associate degree in computer technology from York Technical Institute. After graduating in 1998, he was named to YTI's board of directors.
"My role on the board is to offer the perspective of the student and to assist in the development of the curriculum, "he said. Paulukow credits his parents, Elizabeth and Richard Paulukow of Lancaster, with fostering his entrepreneurial spirit. That spirit manifested itself early in his life he had three newspaper routes while still in elementary school.
Paulukow then used the money he earned from his newspaper routes to start his own lawn-care business, Paulukow's Lawn & Garden. He was just 12.
It started out as a simple lawn-care but soon blossomed into related services, including "tree- and shrub-planting, weeding, trimming, landscape planning and snow removal.
To keep the business going, he had to purchase lawn mowers, trimmers, a trailer and a truck. At one time, he even considered attending a landscaping program at Longwood Gardens.
"I considered malting a career out of lawn rare and landscaping, but computers were what I liked even better," he said, noting that he only recently sold the lawn-care business after six years.
At the same time he had the lawn-care business, he worked for MapQuest American Online in Mountville for 2½ years. He started there at 19.
At MapQuest, he was responsible for maintaining networking, servicing equipment and providing Web services. Although he enjoyed the work, he realized that he didn't really want to work for a big company. He wanted to be his own boss.
"With my own business, I play a major role in shaping my own life and career," he said. "I am more independent and more creative. If I screw up, it's my screw up, and when I do well, it's my accomplishment."
Paulukow admits that most people his age are leading very different lifestyles. By the time he was 20, he had his own business, all ready bought his first home, and he and his wife had a son, Logan, now six months old. Few of his peers could claim likewise.
People ask Paulukow whether he'll retire at 30, but he doesn't think so. He expects to continue to work as he grows older, but have a more flexible lifestyle that allows him to enjoy his family more and, perhaps, travel.
Paulukow wants to teach his own child some of the lessons his parents taught him. Some people his age, he said, are unprepared for the business world and are not really sure how to support them selves.
"I don't think it's good for children to have things handed to them. If I hadn't been encouraged to wok hard for what I wanted, I might have gotten lazy," he said.
According to Dr. Donald Masey, psychologist and clinical director of Life Management Associates in Lancaster, it is unusual for a person so young to show such initiative and ambition.
"When some other young people his age may still be confused about their identities, he shows that he has been able to successfully navigate through the early stages of life," said Masey, who has not met Paulukow.
Masey related that famed psychologist Erik Erikson (1902-1994) believed that humans develop in psychosocial stages, which he called The Eight Stages of Man. The stages involve the development of trust, autonomy, accomplishment, identity, initiative, intimacy, generatively and integrity.
Between the ages of 17 and 22, young people are beginning to develop the strategies for self-sufficiency and satisfaction in work and relationships, Masey said.
"In this young man's case, he has already reached those stages and developed a strong identity."
By Laura Knowles
New Era Correspondent
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